We offer standard delivery, express delivery, and a convenient Click and Collect service. Delivery options depend on your location and the size of your order.

Delivery costs vary based on your location, order size, and the delivery option chosen. You can view delivery fees at website checkout or contact us for a quote for larger custom orders.

Yes you can book to request an express delivery with our Barwon Bullet Ute with overhead racks. Please see our Barwon Bullet delivery page for more information.

Yes, Barwon Timber has a drive through timber pickup service. Please see our timber team when you arrive to be directed to the correct timber shed for pickup service.

Standard delivery typically takes 1-5 business days for metropolitan areas and 5-7 business days for regional areas. Delivery times may vary depending on product availability. Special orders may take longer that 7 business days. Barwon Timber special orders usually take 10 working days.

Yes, if you ordered your products online once your order is dispatched, you will receive a tracking number via email to monitor your delivery status. If you have a custom timber order, you will need to contact our Timber sales team for an accurate delivery date and time.

We deliver to all areas in Australia. Contact us to confirm if we deliver to your location.

Yes, you can choose our Click and Collect option at checkout. Once your order is ready, you’ll receive an email notification to collect it from our store during business hours.

If you’re not home, our delivery team will leave the items in a safe place or provide instructions for redelivery. You can also specify delivery instructions at checkout.

Yes, deliveries are made Monday to Friday: 8:00am to 4:30pm and Saturday: 8am - 12pm. Public holiday deliveries are not available.

If there’s an issue with your delivery, such as damaged or missing items, please contact us immediately on (03) 5229 0080. We’ll resolve the issue as quickly as possible.