It depends on how you like to shop!

• If you love researching online, start by browsing our collections on the website and order a few samples.
• If you prefer expert advice from the start or have a complex project, we highly recommend contacting our showroom team for guidance.
  
  Ready to begin?
  Browse our range online or visit our showroom today. Our team is here to make your flooring project a success.
  
  

Yes, absolutely. Our online store lets you browse our extensive range of Hurfords, Pentarch, and Bosk-engineered flooring collections. You can:

• View detailed product specifications, high-resolution images, and colour variations.
• Download technical data sheets and warranty information.
• Order samples to be delivered to your home.
• Purchase your flooring directly through our secure online checkout for delivery or pickup.

Our showroom is where your vision comes to life! Meeting with our friendly, knowledgeable team offers unparalleled advantages:

• See & Feel the Quality: Experience the true colour, texture, and finish of our floors in person. It’s the best way to make your final choice.
• Personalised Consultations: Our experts will sit down with you, discuss your project, and guide you through every step.
• Bring Your Plans: We can assess your floor plans and sketches to help you accurately calculate quantities and visualise the end result.

Engineered Timber Flooring offers the same high-quality appearance and natural feel as solid hardwood, but with improved stability.

It’s built to resist warping, gaps, and movement. Additionally, Engineered Timber is a more sustainable option, using timber more efficiently without sacrificing style or durability.

Engineered timber flooring offers several key advantages. It’s more stable than solid timber, making it suitable for installation over underfloor heating. With a variety of thickness options available, it’s ideal for areas with height restrictions.

This type of flooring is also more sustainable because it uses less precious hardwood material. Additionally, engineered timber is typically prefinished with a factory coating, so no extra work is needed after installation.

Engineered timber flooring features either a tongue-and-groove or locking system for easy installation. It’s typically glued down to the subfloor but can also be installed as a floating floor over foam or cork underlay.

Most engineered timber comes pre-finished with a factory-applied coating, so no additional on-site finishing is needed after installation.

At Barwon Timber, we also offer professional flooring installation services to ensure your floor is fitted perfectly.

In many cases, yes. Our engineered timber flooring can be installed over various subfloors, including concrete and existing wood surfaces. Contact our team to check if your current subfloor is suitable for installation with our products.

Maintenance is simple. Use a soft broom or microfiber mop to remove dust regularly, and occasionally damp mop with a timber-friendly cleaning soap. Avoid steam cleaning or using excessive water to keep your floor in great condition.

The warranty for your engineered timber floor is provided by the specific manufacturer of the product you purchased. Barwon Timber supplies floors from several leading brands, each with its own warranty terms and documentation.

• Hurford's Flooring Warranty PDF download with all warranty information
• Pentarch Flooring Warranty PDF download with all warranty information
• Bosk Flooring Warranty: 25-year Residential Wear Warranty. NOTE: excludes scratches and damage to the top coat.

If you would like to know more about the Bosk warranty, or any other warranty information please ask our Showroom team for warranty details

You can purchase all the recommended care products—from specialty cleaners to maintenance kits and tools in two convenient locations:

• In our Showroom: Pick up products when you're finalising your floor selection or collecting samples.
• At our Hardware Department: Find them on the shelf alongside all your other project essentials.

You have two convenient options:

1. Australia-Wide Delivery: We can arrange delivery directly to your address anywhere in Australia through our trusted partner, Barwon Timber.
2. Customer Pickup: You can collect your order directly from the Barwon Timber warehouse.

Once your engineered flooring is ready, our team at Barwon Timber will manage the logistics. They will contact you to schedule a suitable delivery date and time. This service ensures your order is delivered safely and efficiently right to your doorstep or job site.